Privacy Policy

1. Introduction

Notisefy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Amazon FBA order notification service.

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and account preferences
• Amazon Integration: Amazon Seller Partner API credentials and authorization
• Notification Settings: Email addresses, Telegram chat IDs, Slack webhook URLs, Discord webhook URLs
• Communication: Messages you send to our support team

2.2 Information We Collect Automatically

• Amazon Order Data: Order IDs, purchase dates, order totals, product SKUs, marketplace information
• Usage Data: Service usage patterns, notification delivery status, error logs
• Technical Data: IP addresses, browser information, device information, log files
• Performance Data: API response times, system performance metrics

2.3 Information from Third Parties

• Amazon: Order data from Amazon Seller Partner API
• Notification Services: Delivery status from email, Telegram, Slack, Discord providers

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Monitor your Amazon seller account for new orders
• Send real-time notifications through your preferred channels
• Provide order details and links to Amazon Seller Central
• Maintain and improve service reliability

3.2 Service Improvement

• Analyze usage patterns to enhance features
• Troubleshoot technical issues
• Monitor service performance and uptime
• Develop new notification channels and features

3.3 Communication

• Send service updates and important announcements
• Provide customer support
• Respond to your inquiries and feedback
• Send security alerts and account notifications

3.4 Legal and Security

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our Terms of Service
• Protect the rights and safety of users

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:

4.1 Service Providers

• Notification Services: Email providers, Telegram, Slack, Discord for delivering notifications
• Cloud Infrastructure: Hosting providers and database services
• Analytics: Service monitoring and performance analytics tools

4.2 Legal Requirements

• When required by law or legal process
• To protect our rights and property
• To prevent fraud or security threats
• With your explicit consent

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Secure Infrastructure: Industry-standard security practices and monitoring
• Regular Updates: Security patches and system updates
• API Security: Secure token-based authentication with Amazon

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for the following periods:

• Account Data: Until you delete your account
• Order Data: Up to 2 years for service improvement and analytics
• Log Data: Up to 12 months for security and troubleshooting
• Communication Records: Up to 3 years for support purposes

You may request deletion of your data at any time by deleting your account or contacting us directly.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request a copy of your personal data
• Export your data in a structured format
• View your account information and settings

7.2 Correction and Updates

• Update your account information
• Correct inaccurate personal data
• Modify notification preferences

7.3 Deletion and Restriction

• Delete your account and associated data
• Request restriction of data processing
• Opt-out of non-essential communications

7.4 Objection and Withdrawal

• Object to certain data processing activities
• Withdraw consent for optional features
• Disable specific notification channels

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct
• Binding corporate rules where applicable

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Services

Our Service integrates with third-party platforms:

• Amazon Seller Partner API: Governed by Amazon's privacy policy
• Email Providers: Subject to their respective privacy policies
• Telegram: Messages sent through Telegram's API
• Slack: Notifications sent to your Slack workspace
• Discord: Messages sent via Discord webhooks

We recommend reviewing the privacy policies of these third-party services to understand their data practices.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze service usage
• Improve user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Service.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-app notifications
• Updating the "Last updated" date at the top of this policy

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to privacy-related inquiries within 30 days of receipt.